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01268 495555 support@adsi.co.uk MyADSI

IT Support

Our IT Support and Services comes from a team of trusted experts and is tailored to meet your organisation’s business needs…

IT Support when you need it most

As a client of ADSI you will receive pro-active service from our trained and professionally qualifed staff who have the ‘know how’ to prevent issues before they affect you and your business.
The support team are experienced in Information Technology specialising in programming, networking & infrastructure, software and hardware support. We identify trends and recurring issues to isolate the root causes.

From one-off projects to fully integrated IT support packages we are there for your requirements today and in the future.

All of our processes all adhere to best practice ITIL service management, with continuous review of customer satisfaction to improve future performance. We work closely with our technology partners to ensure our staff are trained and accredited to the highest standards.

If you have specialist software that needs support, we can also liaise with the software provider on your behalf and provide as much guidance as you need.

Taking out an IT Support and Service package with ADSI means;

  • Having your own IT department at an affordable cost
  • Less downtime
  • Fewer day to day issues
  • Professional assistance from a local IT support team to manage your networks
  • Ongoing daily checks of your anti-virus software
  • Security for your data with safe backups and regular health checks
  • Minimal disruption – most repairs can be fixed remotely
  • With a fixed rate maintenance contract there are no nasty surprises
  • Support contracts start from just £125 a month

Click here to download our IT Brochure

ADSI Support contracts provide full support and complete responsibility for your overall IT requirements; managing day-to-day services and providing long term advice regarding IT-related business issues.

Our IT Support Plans;
Basic
from £125Per Month
  • Unlimited Telephone & Email Support
  •  Unlimited Remote Support
  • Backup Monitoring
  • Anti-Virus Monitoring
  • Hours of Support 9am-5pm
  • Critical Response 2 hours

* all Support Plan prices exclude VAT and are subject to terms & conditions, prices here are based on Network & Server plus up to 5 desktops; please ask for a quotation for your business

Standard
from £200Per Month
  • Unlimited Telephone & Email Support
  •  Unlimited Remote Support
  • 2 Hours On-site Support
  • Backup & Anti-Virus Monitoring
  • Quarterly System Reviews, Maintenence
  • Hours of Support 8.30am-5.30pm
  • Critical Response 1 hours
Professional
from £300Per Month
  • Unlimited Tel, Email & Remote Support
  •  Unlimited On-site Support
  • Backup & Anti-Virus Monitoring
  • Quarterly On-site maintenence
  • Annual Service & Review Meeting
  • Third Party Hardware/Software Support
  • Hours of Support 8.30am-5.30pm
  • Critical Response within 1 business hour
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